Refund Policy – BengalChamp

Last Updated: 20/04/2026

At BengalChamp, we strive to provide high-quality learning experiences through our courses. Please read our refund policy carefully before making any purchase.

1. General Policy

By purchasing a course on BengalChamp, you agree to this Refund Policy. Due to the digital nature of our products, refunds are subject to specific conditions.

2. Eligibility for Refund

You may request a refund if:

• The request is made within 7 to 10 days of purchase
• You have not completed more than 20–30% of the course
• The course content is not as described or has technical issues that we cannot resolve

3. Non-Refundable Cases

Refunds will not be provided if:

• You have completed a significant portion of the course
• The refund request is made after the allowed time period
• You changed your mind after purchase
• You purchased during a discount, offer, or promotional campaign (optional — you can adjust this)
• Account misuse or violation of our Terms & Conditions is detected

4. Technical Issues

If you face any technical problem (video not playing, access issues, etc.), please contact our support team.
We will try to resolve the issue before considering a refund.

5. Refund Process

To request a refund:

1. Email us at [your email]
2. Include:
   • Your name
   • Registered email
   • Course name
   • Reason for refund

???? Our team will review your request within [10 business days]

6. Refund Method

• Approved refunds will be processed via the original payment method
• Processing time may take 5–10 business days, depending on your payment provider

7. Course Access After Refund

Once a refund is issued:

• Your access to the course will be immediately revoked

8. Changes to This Policy

BengalChamp reserves the right to modify this Refund Policy at any time. Updates will be posted on this page.

9. Contact Us

If you have any questions regarding refunds:

Email: info@bengalchamp.com
Phone: +8801864624644
Address:  Dhaka 1207